What would you do if you found out that something was lacking in what you bought? Even if cheap.. would you return it or what?
Okay, it’s just a cookie. And it may even sound boring to some. But it’s interesting that HI-RO has “missed” on its packaging not just in one pack but in two snack packs. And more so, not just for the first time…
If you just let it go – especially if most everyone who experienced the same just lets it go – what would happen? HI-RO would just get used to such while we get cheated and they get richer.
Without a question, customers deserve fairness.